The Journey with Beanited

We arrange the placement of your products on our website, and customers make their purchases from there.

We send you a packaging order, and you will proceed to send the coffee. You provide us with the tracking information, which we will pass on to the customer.

Finally, some customer will write a review of the coffee and overall service.

It is required for you to take into acocount a few simple procedures:

1. Update us with products (eg., out of stock, new products) and its details
2. Be prompt to deliver coffee, customers are becoming less patient (1-4 day turnaround, if roasting on certain days please notify us to make consumers aware)
3. If we organise shipping please notify us when items are packaged and ready for pick up, if you organise shipping, tracking information MUST be sent to email with purchase order details.
4. Please package product appropriately and we recommend sustainable packaging, each business does what is best in their situation.

By doing these simple processes, it will help keep the focus on customers for both our organization's and creates a positive customer experience.

There is no cost to set this up, as we take profit only when coffee is sold:

DTC: 

We take a profit from what you would normally charge a café, and we sell the beans at YOUR recommended retail price (RRP) on the Beanited Marketplace

E.g.,

Wholesale 1kg $30 p/kg* 

RRP - $50

Beanited shipping charge - $6.95

Roaster shipping charge - $8.50

Consumer pays - $56.95

Beanited COGS - $38.50

Beanited Profit* - $18.45

Shipping should not exceed $8.90, if it does please notify us to contact the customer.

B2B: 

We get 10% from the total transaction.

E.g., @ $30 p/kg

Wholesale 6kg - $180 

Roaster shipping charge - $10-$20

Consumer pays - $190

Roaster Receives - $171

Beanited Profit* - $19

*There are many variables that are subject to change as each roaster has different wholesale prices for their product(s), shipping charges vary, and the profit does not calculate the running cost of Beanited such as merchant fees and the ability to continue to provide both DTC and B2B a working and sustainable platform.

Beanited pays you once the product is delivered plus one day.

If the situation arises, kindly inform us so that we can promptly notify the customer. Please bear in mind that it is your obligation to keep us informed of any low inventory.

When packaging your product, it's important to keep the same marketing flow for your packaging. While sustainable packaging materials are recommended, each organisation should choose what works best for their business.

250gm bag should have an additional weight of 20gm for packaging materials. Please ensure that the amount of packaging materials and marketing materials is kept to a minimum. A surcharge can be incurred by couriers.

Most packaging for DTC would suit satchels for delivery. For B2B appropriate boxes are required. Keep in mind couriers have a weight limit of 20kg, there will be a surcharge for surpassing this limit on packages.

We are collaborating closely with a 3PL organisation to seamlessly integrate the shipping process from our end, and ensuring the utmost convenience for you. In such cases, we will send you an email with the shipping label attached, which you can print and place on the packaged product. Our designated courier will then collect it from you.

If we instruct you to deliver the product, please arrange for your own courier. Once you receive the tracking information, please forward the tracking number immediately by replying to the email with the Purchasing Order (PO).

Check out our Mutual Understanding page where we explain in further detail about how Beanited works and what is required from you: here